Support

SceneHai opens on Android and iPhone by December 2026, first in Delhi, Gurugram and Jaipur. Join the waitlist and we'll email you the day it's live in your city.

Wait a minute and ask for a new code; codes can take up to a minute. Check that the phone number starts with +91 and has no extra digits. For email, look in Spam or Promotions. If it still doesn't arrive, email us with the phone number or email address you used.

It counts plans you kept against plans you broke. A plan counts as kept when you check in at the spot, or the host marks you present. It counts as broken if you cancel within 24 hours of the start, or you're marked absent and never checked in. If there's no proof either way, it doesn't count at all.

Check-in works within 250 metres of the Scene's spot, from 30 minutes before the start to 3 hours after. Indoors, GPS can be off: step outside for a moment and try again, or ask the host for their 4-digit check-in code and tap “Use the host's code”.

Open their profile or the Scene, tap the ⋯ menu, and choose Report or Block. Blocking stops them joining your Scenes and hides theirs from you. We read every report. If you are in danger, call 112 first.

Open your Scene and tap ⋯. “Edit Scene” lets you change the time, details, tags and group size until it starts; people going are told about a new time. “Cancel this Scene” cancels it and tells everyone why. The plan type and the place can't be changed: cancel and post a new one.

Yes. It's free to download, to post a Scene and to join one. SceneHai doesn't take payments; a split bill or a turf booking is between the people at the Scene.

In the app: Profile → settings → Delete account. If you can't sign in, see Delete your account.